FAQ & Help

Getting Started

What is Up For?

Up For is a social app that helps you and your friends coordinate spontaneous plans. Share what you're up for, see what friends are doing, and turn "we should hang out" into actually hanging out. Because "soon" isn't a day of the week.

How do I create an account?

Download Up For from the App Store and sign up with Apple, Google, or your email address. You'll be guided through a quick onboarding to set up your profile and connect with friends.

Is Up For free?

Yes! Up For is free to use. We also offer Up For Premium with additional features like seeing friends-of-friends activities, priority support, and more.

Activities

How do I create an activity?

Tap the "+" button to create a new activity. Choose a category (coffee, hiking, movies, etc.), add a title, set the time, and choose who to share it with -- your friends, friends of friends, or specific groups.

What does "Go Live" mean?

Going live means you're actively at a spot and open for friends to join. Tap the "Go Live" button on the map to let your friends know where you are and what you're doing right now.

Can I set a capacity for my activity?

Yes! When creating an activity, you can set a maximum number of participants. Once the activity is full, friends can still see it but won't be able to join.

How do I join someone else's activity?

Browse activities on your home feed or the live map. Tap "Join" on any activity you're interested in. The host will see that you've joined.

Friends & Groups

How do I add friends?

Go to the Friends tab and search for people by name or username. You can also scan your contacts to find friends who are already on Up For. Send a friend request and you'll be connected once they accept.

What are Groups?

Groups let you organize your friends into circles -- like "Work Friends," "Hiking Crew," or "Roommates." You can share activities with specific groups and coordinate plans with the right people.

Can I control who sees my activities?

Absolutely. When you create an activity, you choose the audience: just your friends, friends of friends, or specific groups. You're always in control of who sees what.

Location & Privacy

Does Up For track my location all the time?

No. Up For only uses your location when you choose to share it -- like when you go live or create an activity at a specific place. You can disable location sharing at any time in your device settings.

Who can see my location?

Only the friends and groups you choose to share with. We never share your precise location with anyone outside your selected circles. See our Privacy Policy for full details.

How do I delete my account and data?

Go to Settings in the app and scroll to the bottom. Tap "Delete Account" to permanently remove your account and all associated data. This action cannot be undone.

Notifications

How do I manage notifications?

Go to Settings and scroll to the Notifications section. You can independently control push notifications and in-app notifications for each type -- friend requests, activity invites, comments, and more.

Can I mute notifications for a specific group?

Yes. In Settings under Group Notifications, you can toggle push and in-app notifications for each group individually, or use "Mute All" to silence all group notifications at once.

Up For Premium

What do I get with Up For Premium?

Premium members get access to friends-of-friends activities, helping you discover plans from people in your extended circle. More premium features are coming soon.

How do I subscribe?

Go to Settings and tap "Upgrade to Premium." Choose between monthly or yearly plans and subscribe through Apple's in-app purchase. You can cancel anytime.

How do I cancel my subscription?

Go to Settings and tap "Manage Subscription," which will take you to your Apple subscription management. You can cancel or change your plan there. You'll continue to have Premium access until the end of your billing period.

Troubleshooting

I'm not receiving push notifications.

Make sure notifications are enabled for Up For in your iPhone's Settings > Notifications > Up For. Also check that the specific notification type is enabled in the Up For app under Settings > Notifications.

The live map isn't showing my friends.

Your friends will only appear on the map when they're actively live. Make sure you have location permissions enabled for Up For in your device settings, and that your friends are actually live at the moment.

I can't sign in to my account.

If you signed up with Apple or Google, make sure you're using the same sign-in method. If you used email, try the "Forgot Password" link on the login screen. If you're still having trouble, contact us at support@upforsocial.com.

Still Need Help?

We're here for you. Reach out to our support team at support@upforsocial.com and we'll get back to you as soon as possible.